Terms of Service

CRP Express Cleaning

Welcome to CRP Express Cleaning ("Company," "we," "our," or "us"). These Terms of Service govern your access to and use of our website, services, communications, and related offerings.

By accessing our website, requesting information, scheduling services, or otherwise interacting with CRP Express Cleaning, you agree to be bound by these Terms of Service and our Privacy Policy.

1. SMS Messaging Terms & Compliance

Program Description

CRP Express Cleaning provides SMS communications to customers who have requested information, submitted a quote request, scheduled an appointment, or otherwise explicitly opted in to receive text message communications.

Opt-in consent is collected through website forms, scheduling forms, customer intake forms, or other approved methods that include a dedicated SMS consent checkbox.

Messages may include:

* Appointment confirmations

* Appointment reminders

* Scheduling updates

* Rescheduling notifications

* Customer support communications

* Service-related updates

* Follow-up communications related to requested services

We do not send promotional text messages without your explicit consent.

Cancellation Instructions

You may cancel SMS communications at any time by replying STOP to any message received from us.

After sending STOP, you will receive a confirmation message indicating that your SMS subscription has been canceled.

Following this confirmation, you will no longer receive SMS messages from CRP Express Cleaning unless you provide consent again in the future.

To resume SMS communications, simply opt in again through our website or scheduling process.

Support Information

If you experience issues with our messaging program, reply HELP for assistance or contact us directly during business hours using the contact information listed at the end of these Terms.

Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

Message & Data Rates

Standard message and data rates may apply to messages sent to you from us and to messages sent by you to us.

Message frequency varies depending on your appointment schedule, requested services, and interactions with our business.

Please contact your wireless provider for details regarding your messaging or data plan.

Supported Carriers

Our SMS program is compatible with all major U.S. wireless carriers, including:

* AT&T

* Verizon

* T-Mobile

* Sprint

* Most regional wireless carriers

Age Restriction

You must be at least eighteen (18) years of age to participate in our SMS messaging program.

Privacy Policy

For information regarding how we collect, use, and protect your information, please review our Privacy Policy available on our website.

Regulatory Compliance

CRP Express Cleaning complies with all applicable federal and state laws governing SMS communications, including:

* Telephone Consumer Protection Act (TCPA)

* CTIA Messaging Principles and Best Practices

* Applicable privacy and consumer protection regulations

2. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service and any future modifications.

If you do not agree with these Terms, please discontinue use of our website and services.

3. Services

CRP Express Cleaning provides residential and commercial cleaning services, including but not limited to:

* Recurring residential cleaning

* Deep cleaning services

* Move-in and move-out cleaning

* Commercial cleaning

* Office cleaning

* Post-construction cleaning

* Customized cleaning solutions

Service availability may vary by location, scheduling availability, and operational capacity.

4. Estimates, Quotes, and Pricing

All pricing provided by CRP Express Cleaning is subject to verification and may require an onsite visit or additional information to ensure accuracy.

Quotes are based on the information available at the time of preparation and may be adjusted if property conditions, scope of work, square footage, or service requirements differ from the original request.

Submission of a quote request does not constitute acceptance of a service agreement.

5. Scheduling, Rescheduling, and Cancellations

Customers are responsible for providing accurate contact information and ensuring reasonable access to the property at the scheduled service time.

If you need to reschedule or cancel an appointment, we request advance notice whenever possible.

Repeated cancellations, no-shows, inaccessible properties, unsafe conditions, or repeated scheduling conflicts may result in refusal of future service at our discretion.

6. Access to Property

Customers agree to provide safe and reasonable access to the service location during scheduled appointments.

CRP Express Cleaning reserves the right to refuse or discontinue services if conditions are considered unsafe for employees, contractors, or equipment.

Examples include:

* Dangerous animals not properly secured

* Hazardous materials

* Biohazards

* Unsafe working environments

* Illegal activity occurring on the premises

7. Satisfaction Commitment

Customer satisfaction is important to us.

If you are dissatisfied with any aspect of a completed cleaning service, please contact us promptly so we can review the situation and, where appropriate, arrange corrective action.

Our satisfaction commitment applies to addressing service quality concerns and does not constitute a refund guarantee.

8. Intellectual Property Rights

All content on this website, including text, graphics, logos, photographs, designs, videos, software, and other materials, is owned by or licensed to CRP Express Cleaning and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, or otherwise use website content without prior written permission.

9. User Submissions

By submitting reviews, photographs, testimonials, feedback, or other materials to CRP Express Cleaning, you represent that you own the content or have authority to provide it.

You grant CRP Express Cleaning a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute such content for business, marketing, and promotional purposes.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services for your convenience.

CRP Express Cleaning does not control and is not responsible for the content, policies, or practices of third-party websites or providers.

Any transactions or interactions with third parties are solely between you and that third party.

11. Disclaimer of Warranties

The website and all services are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, CRP Express Cleaning disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted website availability or error-free operation.

12. Limitation of Liability

To the maximum extent permitted by law, CRP Express Cleaning shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless CRP Express Cleaning, its owners, employees, contractors, and affiliates from claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms or misuse of our services or website.

14. Termination

We reserve the right to suspend or terminate access to our website, services, or communication channels if we determine that a user has violated these Terms or engaged in unlawful, abusive, fraudulent, or inappropriate conduct.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the state in which CRP Express Cleaning operates.

Any disputes arising under these Terms shall be resolved exclusively through binding arbitration or other dispute resolution procedures permitted under applicable law within that jurisdiction.

16. Changes to These Terms

CRP Express Cleaning may update these Terms of Service periodically.

The most current version will always be posted on our website with the effective date shown at the top of this page.

Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

CRP Express Cleaning

Phone: +1 765-588-4155

Email: [Business Email Address]

Website: https://crpexpresscleaning.com/

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.